Hi everyone,

Unfortunately, our system crashed this morning and we lost a lot of data of the past month. Remind me to schedule daily backups when the system is back online again. We have lost most of the emails that were sent to us in July. Although most of them have been dealt with, some have not. If you have emailed us in the last week and have not received a reply yet, please re-send your email, so we can answer it immediately.

Our sincere apologies for any inconvenience this might have caused.